With the benefit of hindsight, we tried to run before we could walk. I had grand plans to rapidly instigate a massive step-change in our company culture. But we tried to do this without having laid the necessary foundations. I’ve learnt that when it comes to culture-building, before you start experimenting with the fun stuff, it’s critical that you have a great benefits packages in place first...
In November, every team member (bar one, unfortunately), from all three Clarity offices, downed tools for three working days and convened in a Château in rural France. The costs associated with transatlantic flights, taking-over a Château, food and drinks, a motivational speaker and many other incidental things besides were very considerable. When combined with the opportunity cost of 30 members...
This time last year, I launched Project Heartbeat – an initiative designed to effect a fundamental positive change to my company’s culture. At the time, our staff turnover was horrendous, morale was universally low and I felt deflated and disinterested in my own company. Today, we have a significantly more engaged and motivated team. Staff churn has slowed to almost zero. I feel excited...
